I-TEAM: State threatening to suspend Carvana’s license to sell cars in Florida

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JACKSONVILLE, Fla. – The News4JAX I-TEAM has uncovered caller troubles for the online utilized car trader Carvana, which could suffer its licence to merchantability cars successful the authorities of Florida.

Florida’s Department of Highway Safety and Motor Vehicles is threatening to propulsion the company’s trader licence implicit ongoing rubric issues.

“The section has been proactively moving with Carvana to place and assistance Florida customers who person not received their rubric successful a timely manner,” a section spokesperson wrote, successful part, successful an email to the I-TEAM. “The section has notified Carvana that if it fails to taxable rubric applications for immoderate merchantability made anterior to December 1, 2021, by January 31, 2022, the section whitethorn commence administrative enactment to suspend Carvana’s trader licence successful Florida.”

Meanwhile, caller complaints astir delayed titles, registrations and tags proceed to determination in.

Jamar Clarke contacted the I-TEAM due to the fact that helium said helium inactive hasn’t doesn’t person his vehicle’s title, registration and licence plates aft purchasing a 2019 Nissan Maxima successful March 2021.

″I started realizing I had a occupation astir apt 2 months aft I bought the car,” Clarke said.

Clarke, who lives successful Georgia, said Carvana has issued him 4 impermanent tags from the authorities of Florida.

And, ironically, he’s received letters from Carvana astir the presumption of his car that are starring to much confusion, helium said.

“In the past mates of months, I’ve been receiving, “You are successful hazard of illegally owning the car, and I’m, like, ‘How? I’m paying each my insurance, car payments connected clip aft I’ve been sending you information,’” Clarke said.

Clarke said he’s been pulled implicit by constabulary for driving connected expired impermanent tags, and adjacent though the serviceman lone issued him a warning, helium thinks Carvana should beryllium held responsible.

“At slightest contented Carvana much citations. At astir unopen Carvana down if they proceed to bash this, particularly aft each the stories that are coming retired now,” Clarke said.

Clarke is conscionable 1 of dozens of customers to kick astir rubric delays from Carvana, which is facing akin complaints from drivers successful California, Texas, Michigan, North Carolina and astir precocious Pennsylvania, wherever immoderate customers person filed a class-action lawsuit.

The authorities of Florida has already filed 2 administrative complaints against Carvana. The state’s archetypal ailment resulted successful $6,000 successful fines.

News4JAX reached retired to Carvana, asking the institution to explicate wherefore truthful galore customers are experiencing rubric delays. A institution spokesperson wrote back:

“Carvana appreciates our constructive and continuing dialog with the DHSMV and volition proceed to service Florida customers fantastic car buying experiences.”

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